Nickey Jewelers prides itself on customer satisfaction and will do everything within reason to achieve that goal. Costumers ordering custom designed jewelry will be asked to confirm all details via email or Text. When all details of said custom design are confirmed we will move forward with production as "A meeting of the minds" contract for custom work has been initiated. Custom ordered products require full payment upon completion and no provision for refunds will be available. Jewelry ordered that is not custom designed will in some cases have a restocking fee instituted by our suppliers and said fee will be assessed to the consumer. Nickey Jewelers Inc. accepts NO liability on products once they have entered the public domain and proper insurance of said products is the responsibility of the consumer.